Chatbot Cognitive Class Practice Test

The primary types of chatbots are classified into rule-based chatbots and AI-powered chatbots.

Rule-based chatbots operate on a defined set of rules and predetermined responses. They typically follow a structure where users can only receive answers based on specific keywords or phrases they enter. This makes them suitable for straightforward tasks such as providing information and handling simple inquiries, but they lack the ability to learn or adapt beyond their programmed responses.

In contrast, AI-powered chatbots utilize machine learning and natural language processing, allowing them to understand and generate responses based on user input in a more flexible manner. These chatbots can learn from interactions, improving their responses over time. They are capable of understanding context, sentiment, and even handling complex queries, making them ideal for applications requiring more sophisticated communication.

The other options mention types of chatbots that exist but do not categorize them into the primary frameworks like rule-based and AI-powered chatbots do. For instance, social media bots and gaming bots refer to the platforms where chatbots are used rather than their operational frameworks. Similarly, survey bots and marketing bots focus more on specific use cases rather than underlying technologies. Data analysis and image recognition relate to functionalities rather than the fundamental classification of chatbots. Hence, understanding the distinction between