Chatbot Cognitive Class Practice Test

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What does encryption provide in the context of chatbot data security?

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Data confidentiality

Encryption plays a crucial role in enhancing data security, particularly for chatbots that handle sensitive information. By transforming data into a format that is unreadable without the appropriate decryption key, encryption ensures that unauthorized parties cannot access the original content. This process is vital for maintaining data confidentiality, as it protects user interactions and any sensitive data shared during those interactions.

In environments where privacy and data protection are paramount, such as in customer service chatbots handling personal information or financial details, encryption acts as a safeguard against potential data breaches and unauthorized access. Thus, when considering the options, data confidentiality stands out as the key benefit provided by encryption within chatbot data security.

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