What distinguishes synchronous communication in chatbots?

Synchronous communication in chatbots is characterized by the simultaneous active participation of both parties involved in the conversation. This means that both the user and the chatbot engage in dialogue in real-time, allowing for instant feedback and interaction. This immediacy creates a more dynamic conversational experience where questions can be asked and answered without delay, facilitating a natural flow of interaction akin to a spoken conversation.

In contrast, delayed responses represent asynchronous communication, where one party may not respond immediately. Text-only transitions are not a defining trait of synchronous communication since it can occur across various formats, including audio and video. Lastly, ignoring user input history is not aligned with the nature of synchronous communication; rather, maintaining context and continuity of the conversation through user input history is vital for meaningful interactions in this mode.